Terms + Conditions

 

Things to know before you book…

Booking your Service

A 10% non-refundable deposit is due at the time of booking. This is applied to your final invoice. Dates are held for 3 business days after booking, before payment. All services are required to be paid in full prior to your service date.

Last minute appointments are subject to a rush fee of $500. This includes in-person and virtual appointments.

Cancellations

Cancellations or rescheduling within 48 hours may result in a 50% service charge. A lot of time is spent carefully booking clients, often times months in advance. Cancellations or rescheduling causes a disruption in business and can affect other clients.

Payment

Cash and all major credit cards are accepted. Gift certificates available.

A 10% non refundable deposit is required to secure your date. Dates will be held for 3 days. Dates will be released if the deposit is not completed.

All services must be paid in full prior to the start of your service.

Refunds

All services and gift certificates are non-refundable.

Personal Shopping

Purchases are made using the authorized payment provided by the Client. Circumstances may arise when Ashley’s credit card must be used to process the order. In this case, purchases made by Ashley on her credit card are subject to a 3% transaction fee when reimbursed by the client and are to be reimbursed by the client within 3 business days after the try -on session.

Purchases made by Ashley Schafer, LLC on behalf of the Client are completed through stylist owned accounts. Any rewards, points or loyalty benefits associated with these transactions will remain with Ashley Schafer, LLC.

Clients receive one round of returns post try-on session. In the event the Client would like to return additional items (within the window of Style Support), the mailing label will be provided for the client to make their own return. In the event that Ashley is required to facilitate a return after the expiration of the Style Support window, the client will be billed at Ashley’s current hourly rate.

Ashley is not liable for broken or damaged items after items are within the Client’s possession.

These practices help support the sourcing and styling process and are a standard part of the service.

Travel

All services include a 60 mile round trip travel from zip code 08053. Services are not inclusive of parking fees. Travel exceeding 60 miles round trip will be charged at 95 cents/mile plus the cost of tolls and/or parking and are also subject to additional hourly fee.

All mileage from zip code 12204 will be charged at 95 cents/mile.

Overnight travel is subject to additional travel expenses including but not limited to: hotel, per diem meal expense and transportation such as airfare and Uber. Travel time is also billed at a reduced hourly rate in addition to service costs.